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| Microsoft Dynamics NAV |
CRM
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demo |
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| Extract from
Microsoft |
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“Microsoft Dynamics CRM 3.0 users can take
Experlogix everywhere. Sales reps working away from
their office can easily synchronize configured
quotes back to their corporate office Microsoft CRM
server. This gives salespeople using Microsoft CRM
and Experlogix two powerful options from the road:
offline synchronization or online via a Web
browser.”
– Jeff Holway, Vice President of
Sales and Marketing, Experlogix
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"Microsoft Dynamics CRM was a natural choice.
Even employees who are not conversant with computer
jargon can adapt quickly. We can easily
customize the solution to our unique business
requirements."
- Siow Hon Sin, GM
STVE
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"A small
business that deploys Microsoft Dynamics CRM can
start think and operating like a big company
withou having to invest a lot of money in
expensive CRM software. I would highly
recommend it to other small businesses."
-
Andrew Chua, MD
Focus Adventure
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Microsoft Dynamics Customer
Relationship Management
Microsoft Dynamics CRM is a
customer relationship management (CRM) solution that provides the
tools and capabilities needed to create and easily maintain a clear
picture of customers, from first contact through to purchase and
post-sales. With modules for sales, marketing, and customer service,
it helps small-to medium-sized businesses and divisions of larger
organizations to increase sales success, deliver superior customer
service, and make informed business decisions.
Microsoft CRM integrates with Microsoft Office to give employees a
complete view of customer information. The ease of integration with
Microsoft Office is of particular value enabling staff to access
Microsoft CRM information from Microsoft Office Outlook and work
online or offline with access to sales functionality.
Even for companies with the most complex of sales processes,
Microsoft Dynamics CRM provides easy-to-use features and
capabilities to help improve the way sales and marketing
organizations target new customers, manage marketing campaigns, and
drive sales activities |
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Features |
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- Microsoft outlook integration
- Centralized completed customer view
- Lead routing and management
- Opportunity management
- Sales process management
- Product catalog
- Order management: quotes, orders and invoices
- Quotas
- Territory management
- Analytical reports
- Sales literature
- Competitor tracking
- Workflow
- Correspondence and mail merge
- Employee roles and responsibilities management
- Secure and restricted access
- Works from any location
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| Here's
how Microsoft Dynamics CRM can help your employees
make better business decisions and get a clearer
view of your customers. |
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Works the way
you do
Microsoft Dynamics CRM gives your sales direct
access to customer information through Office
Outlook, enabling access to the information they
need whether in the office or on the road. Microsoft
Dynamics CRM offers:
- Tight integration with the Microsoft
Office system and Office Outlook, allowing employees to easily pull information from Microsoft Dynamics CRM
into Office system applications such as Microsoft Office Excel spreadsheet software
and Microsoft Office Word processing software
- Powerful sales reporting and analysis
tools that make it easy to identify
opportunities and sales at a glance.
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Great mobile support
that helps enable field sales to get instant access
to customer data from most popular portable devices including mobile phones with Web
browsers, and laptops.
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Service Calendar
that allows service schedulers and dispatchers to
schedule activities by resource, time, or service
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Works the way your business does
Microsoft Dynamics CRM adapts easily to your existing business
workflow and processes enabling quick modification of application
forms, data fields, and relationships and add new activities and
objects without writing a single line of code.
This makes it easy to tailor Microsoft Dynamics CRM to suit your
needs and fit your business. Microsoft Dynamics CRM features several
workflow innovations that speed use, including next-step suggestions
and automatic task assignment. Microsoft Dynamics CRM also includes
capabilities such as:
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A new marketing
automation module
that makes it easy to build customer or lead lists, create targeted marketing campaigns, track the progress of
those campaigns, and follow up on campaigns.
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Quick Campaign
wizard
that allows marketers and salespeople to send out e-mail
blasts to targeted lists and track responses.
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Flexible
reporting
that enables managers to easily see how your business is doing. CRM data can be transferred into Microsoft Office Excel for
analysis or into Microsoft Office SharePoint Portal Server for updating executive dashboards
or collaborating on customer-related documents.
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Works the way technology should
Microsoft Dynamics CRM works the way
your IT staff wants it to because it's based on proven,
industry-standard Microsoft technology that's easy to learn and work
with. You'll enjoy a rapid, low-cost deployment; low support costs;
and easy scalability as your business grows. IT-friendly features
include:
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Easy to modify
forms, data fields, and information relationships so that users can
get the customized information they need.
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Fast data
searches
across large volumes of customer data that help users find the information they need.
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Advanced
management and notification tools
that are centralized and give the IT staff the right information to manage a CRM system.
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Top...
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For more information
on how Microsoft Dynamics NAV can grow your businesses,
please contact our NAV sales specialists at 64836339 or send us a
mail at
esales@cyrustech.com.sg and we will attend to you promptly. |
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